1. Overview
At Bengal IT Service, customer satisfaction is our top priority. This Refund Policy outlines the terms under which refunds are issued for our digital products and services.
2. Eligibility for Refunds
- Refunds may be granted if the product is defective, not delivered, or significantly different from its description.
- Requests must be made within 7 days of purchase.
- Refunds are not applicable if the product was downloaded or accessed.
3. Non-Refundable Scenarios
- Change of mind after purchase.
- Incompatibility with third-party platforms or systems.
- Customization or installation support services.
4. How to Request a Refund
To request a refund, please email us at support@bengalitservice.in with your order details and reason for the request. We aim to respond within 2–3 business days.
5. Dispute Resolution
If you're not satisfied with our resolution, you're encouraged to contact our support team to explore alternative remedies. We value honest feedback and strive to make things right.
6. Changes to This Policy
We reserve the right to modify this refund policy at any time. Updates will be posted on this page and effective immediately upon publication.
7. Contact Us
For refund-related inquiries, reach out to us at support@bengalitservice.in.
Last updated: June 13, 2025